PRIVACY POLICY
Effective Date 05/22/2008
CUTCO recognizes the importance of building trusting relationships with our customers. We believe that building trust begins with protecting the information of our customers. The purpose of posting this privacy policy is to inform you about the type of information we may collect from you, how we may use that information, whether we distribute or disclose it to anyone, and your ability to change or update that information.
CUTCO reserves the right to change this policy at any time. Therefore, we suggest you revisit this section from time to time in order to ensure your understanding of the policy's current version. The effective date displayed above informs you of when changes to the policy were last made.
If you feel that this site is not following this stated privacy policy you may contact us by calling customer service at 1-800-828-0448, or write CUTCO Customer Service, 322 Houghton Avenue, Olean, New York 14760.
Customer Information is Private
It is NOT shared, sold or rented.
It is our corporate policy that no customer information be shared, sold or rented, online or offline. Our customer information was provided on this premise and we respect that privacy.
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Protecting Your Information
CUTCO takes every precaution to protect our users' information. When users submit personal information via the website, their information is protected both online and offline. Online forms "with the exception of account registrations" that request users to enter personal information (such as name, address, phone, or email address) is temporarily stored on the web server and is electronically transferred to our main computer for processing.
Online account information is stored and maintained on the web server. We use common, practical and "best practice" methods to protect user information online and offline. Employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment protected by firewalls and proven security mechanisms.
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How We Collect and Use Information
We retrieve the domain name, and potentially the email address of visitors to this site. Email addresses are only collected when voluntarily provided by placing an order or opting in to receive email from CUTCO. The email address is also collected when creating an online account.
CUTCO collects information provided voluntarily. Visitors are not required to register or provide information in order to view or browse this site. (Those who provide us with their name, address, phone number, or email address may be contacted for various reasons. These reasons can include an inquiry, shipment confirmation, new product introductions, occasional special offers, or other CUTCO business related matter.)
CUTCO views and analyzes visitor activity to better understand the functionality and preferred sections of this Website. We use this information to improve the content and navigation of our site.
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Updating Your Information
If your contact information changes or is inaccurate, please let us know by calling customer service at 1-800-828-0448, using the Change Address form, or writing CUTCO Customer Service, 322 Houghton Avenue, Olean, New York 14760. Please provide your name and prior address to properly identify your account.
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Opting Out of Being Contacted
To remove yourself from CUTCO mailings, special promotions, email, or other contact, please call customer service at 1-800-828-0448, or write CUTCO Customer Service, 322 Houghton Avenue, Olean, NY 14760. We will promptly respond and update our records accordingly.
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