Please, complete the following two steps, continue and follow instructions for sending product to CUTCO for service.

STEP 1: Customer Information



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Provide your email address for confirmation that we received your product(s) and to be notified when they are shipped back to you.
Return my product to a different address.



STEP 2: Products For Service

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The cost of sharpening is free, however there is a nominal return shipping/handling fee of: 1-3 items ($7.00) / 4 or more items ($10.00).

Sometimes it's necessary to replace vintage (pre-1980) products with our current style at no additional charge to you, unless informed not to.
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NOTE: Including your order number will speed the processing time of your return or exchange. Product being returned or exchanged must be within 15 days of receipt.

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American Made. American Proud.

“Made in America” is more than where we manufacture our knives. It’s a deep-rooted commitment to providing American jobs that support families, quality American products and exceptional American service.

American pride

American worker.

Everything leaves the Cutco factory meeting Cutco’s quality standards. Skilled workers perform checks throughout the manufacturing process to assure every knife meets stringent requirements. It’s that attention to detail that makes Cutco special.

American satisfaction

American worker.

Every Cutco product is backed by The Forever Guarantee which ensures we're there when you need us. We’ll sharpen and repair your Cutco knives, for free, forever.

When you need help, our highly trained customer service team provides exceptional service. They’re just a phone call, email, live chat or social media message away.

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The Forever Guarantee

This is Cutco’s unwavering promise and
it is at the heart of everything we do.

Cutco is for generations

Cutco is Family.

Since 1949, Cutco has been manufacturing high-quality cutlery in Olean, N.Y. In that time, over 16 million people have welcomed Cutco into their homes.

If at any time you are not satisfied with the performance of your Cutco product we’ll make it right. Whether you made the initial purchase or you received Cutco as a gift, it’s our guarantee that your Cutco products will perform like new. Forever.

Cutco is built to last

The high-quality materials and unique production processes combine to create products that are built to last.

Cutco stands behind every item that leaves our factory. With over 65 years of expert craftsmanship, Cutco makes knives and kitchen products you can depend on. Forever.

What Cutco will do for you

When you send your well-loved Cutco products in for sharpening or repair they will be cared for as if they were our own. Your products go through a detailed multi-step process and are returned to you like new. There’s no receipt or registration required.

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