Since 1949, Cutco owners have enjoyed a Forever Guarantee that
insures the Cutco they use in their home will be as good tomorrow as
the first time they used it. We want every Cutco owner to be
satisfied forever, and when the product is passed along, we will
continue to back that pledge. The guarantee has several important
elements.
Forever Performance Guarantee
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If at any time you are not completely satisfied with the
performance of your Cutco Product, we will correct the problem or
replace it.
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Send the product with an explanatory note to the address listed
below or
submit a request online.
Forever Sharpness Guarantee
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Cutco knives, when used in the home, will remain sharp for many
years, but after extended use they may need FREE sharpening.
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For sharpening of Double-D® or straight-edge knives, send them
along with a return shipping and handling fee of $9 (for 1 to 5
items) or $11 (for 6 to 10 items) or $13 (for 11 to 25 items) or
$16 (for 26 to 40 items) to the address below or
submit a request online.
There is a 40 item limit per service request.
Forever Replacement Service Agreement
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Should your Cutco be damaged through unconventional use, we will
replace it for half the current retail price plus applicable sales
tax.
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Send the product with an explanatory note to the address listed
below or
submit a request online.
15-Day Unconditional Money Back Guarantee
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If at any time within 15 days after receipt of your Cutco product
you are not satisfied with your purchase for any reason, you may
get a full refund of your purchase price by contacting
Cutco Customer Service.
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Due to the personalization, engraved products cannot be returned
under the Unconditional Money Back Guarantee. All other aspects of
The Forever Guarantee do apply.
The Forever Guarantee is intended solely for consumer/ in-home use.
The Forever Guarantee is not available for Cutco products in need of
service or replacement, as described in The Forever Guarantee, that
have been purchased or otherwise acquired for the purpose of resale.
Peel fruits and vegetables
Peel chocolate curls
Shave Parmesan cheese
Remove eyes from potatoes
Made in America 
