Regular Shipping included with all orders Details

Shipping Included

Have no surprises at checkout. The cost of shipping is conveniently included with the price of each product.

0 items Checkout

Knife Sharpening & Repair

The Forever Guarantee provides free knife sharpening or repair whenever you need it.

Request Service
  • 1Request serviceComplete the form telling us what you'll be sending. It can be anything Cutco made.
  • 2Package & ship
    to Cutco
    Follow the instructions on how to package your knives.
  • 3Get everything back like new Within 1-2 weeks

Thanksgiving Deadline

To have product back to you by 11/25, please have all product to Cutco by November 9

Christmas Deadline

To have product back to you by 12/24, please have all product to Cutco by December 7

Frequently Asked Questions

How much does sharpening cost?

Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you.

Quantity of items sent Return shipping fee
1–3 products $7
4+ products $10

How long does sharpening or repair take?

Once we receive your knives in Olean, NY, we’ll sharpen the blades, polish the handles, and get your knives back to you within one to two weeks.

Where do I send my product?

Request service and ship to the address provided.

If in the US, please ship to:

Cutco Cutlery
322 Houghton Avenue
Olean, NY 14760


If you live outside the United States, please contact us for more information. Please provide your location and the items you would like serviced.

How do I package my knives to return?

For the safety of everyone who will handle your shipment, please package your knives carefully.

  • Please make sure to clean your knives thoroughly before returning them for sharpening or service.
  • Avoid using tape directly on the blades and handles.
  • Cover the entire blade with cardboard. Cardboard from cereal boxes works well.
  • Do not use padded envelopes.
  • Place your knives in a cardboard box with extra packing material to keep them secure during shipping.

Packaging your product

Can my vintage products be sharpened or repaired?

If you have vintage products, in most cases we can still service them. If we can't, we'll replace them. If you don't want your vintage products replaced, you can choose to have the original items returned to you when you request service.

How often should I send my knives to be sharpened?

With proper use and care, the edge on your straight-edge and Double-D®-edge knives should last years. When you notice they aren't performing as you expect, send them for free sharpening and we'll get them like new.

Sharpen your knives in-home


Repair Service

Under the Forever Guarantee when a product needs repaired, we'll do everything we can to make it right, or replace it.


Unlock Owner Specials

If you have bought Cutco, you may be eligible.

Unlock Now

Are you a Cutco Owner?

If so, you may be eligible to unlock special offers.

Yes No