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The Forever Guarantee provides free knife sharpening or repair whenever you need it.Request Service
Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you.
|Quantity of items sent||Return shipping fee|
There is a limit of 40 products per service order.
Once we receive your knives in Olean, NY, we’ll sharpen the blades, polish the handles, and get your knives back to you within one to two weeks. In order for your knives to be returned, you must include your return address information inside the package.
If you live outside the United States, please contact us for more information. Please provide your location and the items you would like serviced.
For the safety of everyone who will handle your shipment, please package your knives carefully. Tape can leave a residue that is unsafe for our team to remove. Due to this safety hazard, knives received with tape on the blade will be returned with residue still on the blade.
If you have vintage products, in most cases we can still service them. If we can't, we'll replace them. If you don't want your vintage products replaced, you can choose to have the original items returned to you when you request service.
With proper use and care, the edge on your straight-edge and Double-D®-edge knives should last years. When you notice they aren't performing as you expect, send them for free sharpening and we'll get them like new.
Under the Forever Guarantee when a product needs repaired, we'll do everything we can to make it right, or replace it.
This month, we're giving away a 7" Santoku with Sheath. Start the year off right with a multi-purpose knife for chopping, dicing and mincing.
By entering this giveaway, you agree to the giveaway rules.