Packaging & Shipping Instructions – See Next Page

Packaging Instructions

• WATCH THE SHORT INSTRUCTIONAL VIDEO. Find an instructional video at cutco.com/sharpening.
• COVER CLEAN KNIVES COMPLETELY AND SECURELY. Cereal box cardboard or the original cardboard sheath shipped with your items work well. Wrap in an extra layer of tissue paper or newspaper.
• DO NOT USE TAPE ON THE BLADES OR HANDLES. Tape or adhesives cannot be removed and those items cannot be serviced.
• DO NOT SHIP IN A PADDED OR PAPER ENVELOPE. Place only knives in a sturdy corrugated cardboard box. The knives shouldn't be able to freely move around in the box. Fill excess space with tissue paper or newspaper.
• DO NOT SHIP YOUR BLOCK OR TRAY. Knives will fall out of the slots and the box during transport, causing danger to all carriers.
• INCLUDE YOUR PRINTED CONFIRMATION IN YOUR PACKAGE. If paying by check, please make payable to Cutco, and include in your package.

Shipping Instructions

• Wrap all knives securely and place in a cardboard box. Never place tape on the blades or handles. Please include this confirmation.
• Ship your package using USPS, UPS, or FedEx to the address below. Prepaid shipping labels are not included.

  Cutco Cutlery       44517619 RE: Repair / Return 322 Houghton Ave Olean NY 14760-3152

• We recommend you insure your package for the current retail value and retain your receipts. An average of $125 per knife is recommended if the retail value is unknown.
• When tracking shows your package as delivered, it has safely arrived. Service will begin shortly after.