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For over 65 years, we have been committed to exceptional experiences.
As part of the Cutco Forever Guarantee, we'll sharpen your knives and return them like new.
Sharpening is free. There is a return shipping fee, so that we can send your items back to you.
|Quantity of items sent||Return shipping fee|
Once we have your package in Olean, N.Y., please allow two to three weeks for the processing and return of your products.
Send it in and our skilled craftsmen will inspect the product to determine if we need to repair it or replace it with new product. It's that simple. We will then ship the product back to you.
If the damage was caused by misuse or abuse, we will replace the item for one half of the current retail price.
If you live in the U.S., please request service online, and send your product with your printed service request confirmation to: 322 Houghton Ave., Olean, NY 14760.
Canadian owners, please send your product to: 1-2172 Wyecroft Rd., Oakville, ON L6L 6R1.
For orders $200 or more, you can break your order into two equal payments. For orders $300 or more, you can break your order into three equal payments.
For your convenience, shipping costs are included in the price of each product.
Express shipping options (Next Day and 2 Day) are available for an additional cost.