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For over 65 years, we have been committed to exceptional experiences.
As part of the Cutco Forever Guarantee, we'll sharpen your knives and return them like new.
Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you.
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Once we have your package in London, ON, please allow two to three weeks for the processing and return of your products.
Send it in and our skilled craftsmen will inspect the product to determine if we need to repair it or replace it with new product. It's that simple. We will then ship the product back to you.
If the damage was caused by misuse or abuse, we will replace the item for one half of the current retail price.
If you live in Canada, please request service online, and send your product with your printed service request confirmation to: 4-15875 Robin's Hill Rd., London, ON N5V 0A5
For orders $200 or more, you can break your order into two equal payments. For orders $300 or more, you can break your order into three equal payments.
For your convenience, shipping costs are included in the price of each product.
Express shipping is available for an additional cost arriving in two to four days.