CUTCO Cutlery
All CUTCO is Guaranteed Forever
 

FREQUENTLY ASKED QUESTIONS

Shipping/Handling

What do Shipping/Handling fees include?

Shipping/Handling fees include Packaging, Postage, Shipping and Insurance. Each CUTCO item is individually hand wrapped and packaged.

How long before I receive my order?

Allow up to two weeks for regular delivery. Allow an additional 1-2 business days for delivery of engraved and monogrammed orders, including Next Day and 2nd Day Delivery orders.

How are Shipping/Handling fees determined

NOTE:

  • Regular Delivery: Allow up to two weeks for Regular Delivery*
    *Engraved and monogrammed orders require an additional 1-2 business days.

  • UPS 2nd Day and Next Day Delivery:
    Street address required. No PO Boxes please.

    All express delivery orders (2nd Day and Next Day Delivery) are shipped and delivered via UPS on business days only (Monday-Friday). Express orders placed before 11 a.m. ET will ship the same day*.
    *Engraved and monogrammed orders require an additional 1-2 business days.

  • UPS Next Day Saturday Delivery
    Saturday delivery only available in some locations. Orders must be placed via phone. Call 1-800-633-8323 for details.

The following chart displays shipping rate charges based on the dollar amount of your order. These rates include CUTCO packaging, shipping and insurance costs.

Order Total UPS or USPS Regular UPS 2nd Day Delivery UPS Next Day Delivery
$0 - $99 Included $7.00 $15.00
$100 - $249 Included $10.00 $20.00
$250 - $499 Included $15.00 $30.00
$500 - $749 Included $20.00 $35.00
$750 - $999 Included $25.00 $40.00
$1000 and up Included $30.00 $45.00

* UPS Overnight Saturday Delivery is available in some areas.
For pricing and availability in your shipping area, call 1-800-633-8323.

Alaska and Hawaii

Regular shipments to Alaska and Hawaii will be sent via USPS Priority Mail (2-3 day service). Refer to "Regular" shipping charges in the chart above. UPS shipments are available via 2nd Day delivery, refer to 2nd Day rates in the chart above.

Puerto Rico

Choose Regular rates for standard shipment. For faster delivery, use Expedited rates.

 

What do Shipping/Handling fees include?

Shipping/Handling fees include Packaging, Postage, Shipping and Insurance. Each CUTCO item is individually hand wrapped and packaged.

How long before I receive my order?

Allow up to two weeks for regular delivery. Allow an additional 1-2 business days for delivery of engraved and monogrammed orders, including Next Day and 2nd Day Delivery orders.

Should you have further questions please call CUTCO Customer Service, 1-800-828-0448 or email us.