FREQUENTLY ASKED QUESTIONS

Service

• What is the Forever Guarantee?
• How do I have my knives sharpened?
• One of my CUTCO products has broken, what should I do?
• How long should sharpening or repair service take?
• How do I get a catalog?
• Can I return or exchange my CUTCO?

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Sales Tax

• Why charge sales tax on Catalog orders?
• Why charge sales tax on Internet orders?
• Why is shipping and handling taxed?

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Email & Privacy

• How will CUTCO use my email address?
• Will you share, sell or rent my personal information?
• How do I unsubscribe from your email list?

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Contact Information

• Contact the Catalog Center
• Contact Customer Service
• Billing Questions
• How do I locate a local office or representative?
• Contact the CUTCO / Ka-Bar Visitors Center

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How to Buy or Sell CUTCO

• How can I buy CUTCO?
• How can I sell CUTCO?

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Shipping / Handling

• How are Shipping / Handling fees determined?
• What do Shipping / Handling fees include?
• How long before I receive my order?

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Can't find the answer?

Email Us or Call Customer Service at 1-800-828-0448